- Seller Name
- Ajio
- Company Name
- Redtape
- Product Name
- Women ankle length boot with leather upper
- Website Name
- Ajio
- Customer Care Number
- 1800889991
- Loss Amount
- 1724
- Ratings
- 1.00 star(s)
- Opposite Party Address
- Ajio
I placed a prepaid order on AJIO on 11 December 2024 for a pair of boots (Order ID: FN6985600697 The payment was successfully completed at the time of ordering.
Since then, AJIO has repeatedly delayed the delivery date without providing any valid reason or resolution. Each time the expected delivery date approaches, it is postponed again. Despite multiple days passing, there has been no actual movement of the shipment.
I have contacted AJIO customer support, but I have received only generic responses with no concrete delivery timeline or solution. This has caused mental harassment, inconvenience, and financial stress, as my money has been blocked for an unreasonable period without delivery of the product.
This behavior amounts to:
Relief Sought:
I request the concerned authority to kindly intervene and direct AJIO to resolve this issue at the earliest.
Details:
Thank you.
Name: niya pillay
Mobile Number: 6260023668
Email ID: pillayniya6@gmail.com
Since then, AJIO has repeatedly delayed the delivery date without providing any valid reason or resolution. Each time the expected delivery date approaches, it is postponed again. Despite multiple days passing, there has been no actual movement of the shipment.
I have contacted AJIO customer support, but I have received only generic responses with no concrete delivery timeline or solution. This has caused mental harassment, inconvenience, and financial stress, as my money has been blocked for an unreasonable period without delivery of the product.
This behavior amounts to:
- Deficiency in service
- Unfair trade practice
- Violation of consumer rights under the Consumer Protection Act, 2019
Relief Sought:
- Immediate delivery of the product OR
- Full refund of the prepaid amount without further delay
- Appropriate compensation for mental harassment and inconvenience
I request the concerned authority to kindly intervene and direct AJIO to resolve this issue at the earliest.
Details:
- Platform: AJIO
- Order ID: FN6985600697
- Order Date: 11 December 2024
- Payment Mode: Prepaid
- Issue: Repeated delivery delay without resolution
Thank you.
Name: niya pillay
Mobile Number: 6260023668
Email ID: pillayniya6@gmail.com