60,000 bed broke

Vishvender

Vishvender

New member
Seller Name
Homecentre
Company Name
Lifestyle International Private Limited
Product Name
Bed
Website Name
https://www.homecentre.in
Customer Care Number
08061026106
Loss Amount
60000
Ratings
1.00 star(s)
Opposite Party Address
No.77, C/o Lifestyle International Pvt Ltd, Degree Town Centre, Building No.3, West Wing, Hal Airport Road, Yemlur-560037
Respected Sir/Madam,

I, Vishvender Singh, wish to file a consumer complaint against HomeCentre for selling a defective product and refusing after-sales support.

Details of the Complaint:

  • I purchased a bed from HomeCentre for ₹60,000
  • Within a few days of use, the bed broke after normal usage (only a couple of people sat on it). This indicates poor quality and a possible manufacturing defect.
  • I immediately raised a complaint with HomeCentre customer service on, but they denied service, claiming it was not a manufacturing issue.
  • Despite repeated follow-ups, HomeCentre has failed to take responsibility or provide any resolution.
Grounds of Complaint:
  • Selling of a defective product.
  • Unfair trade practice and deficiency in service.
  • Denial of rightful warranty/service support despite genuine grievance.
Relief Sought:
  • Full refund of ₹60,000 OR replacement with a new defect-free product of the same value.
  • Compensation for harassment, mental agony, and financial loss caused due to negligence.
  • Cost of legal proceedings and any other relief deemed fit by the Hon’ble Commission.

I request the Hon’ble Commission to take strict action against HomeCentre and grant the above reliefs.

Yours faithfully,
Vishvender singh
9686614573
 
Hello @Vishvender

Important Notice:
We would like to clarify that this website is not affiliated with any government authority. It is an open public platform managed by a private law firm with the aim of assisting consumers with legal guidance and support.

If you are looking to file a formal complaint or case against Homecentre, we can help you understand the process and guide you in filing a case with the appropriate Consumer Forum.

Related Case against Homecentre:

Homecentre India Ltd V/S Pasumarthi Malathi, W/o P.L.Prabhakar

The Complainant has purchased the dining table by availing finance facility from Bajaj Finance Limited 88 Mentioned in the ix. A7 that is the loan clearance letter. The Opposite Parties are nothing 10 do that the financial facility availed by the Complainant as loan from Bajaj Finance Limited as the said contract was only between the Complainant g4nq Bajaj Finance Limited and Opposite Parties are not parties to the said Joan agreement.

But, after perusal of the facts of the complaint the Opposite Parties have expressed their willingness for refund of the amount as per the Ex. AS i.e., in their reply notice itself unconditionally. So, in view of the admission of the Opposite Party for refund of the amount to the Complainant as per the reply notice dated 06-03-2019. So, this Commission is of the opinion that the Complainant is entitled for the amount of Rs.62,910/- (Rupees Sixty Two Thousand Nine Hundred and Ten only) from the Opposite Parties as per the invoice dated 21-09-2018.

In the result, the complaint is allowed partly directing the Opposite Parties to refund the amount of Rs.62,910/ -(Rupees Sixty Two Thousand Nine Hundred and Ten only) as per the invoice dated 21-09-2019 to the Complainant with an interest @ 9% Per Annum.





Please feel free to provide details of your issue, and our team will get in touch with you to assist further.

Best regards,
Thanks
 
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