red tape india

I bought a shoes from online site of red tape on 26 July 2025 and on around 01 August 2025 I received the shoes which was not of my fit so I tried to return the same by going on the return option on the site but it was not working this I called the customer care services of red tape but no body...

Dear Sir. I have purchased on 8th march 2025 from redtape showroom shahbad markanda Kurukshetra Haryana. But it is torn piece.but not returned they refused within warranty period of 45 days.. I raised complaint on 21.04.2025.plz reply soon.. Baljeet Singh 9813528905 Nalvi Nai Basti Kurukshetra...