makemytrip

  1. D

    Hotel Complaint Against Goibibo for Denial of Refund for Hotel Booking Due to False Representation of Amenities

    I am writing to formally lodge a complaint against Goibibo (www.goibibo.com) for failing to refund my hotel booking amount, despite valid reasons and repeated follow-ups. Details of the Complaint: Booking Platform: Goibibo Booking Dates: 24 June 2025 to 25 June 2025 Issue Date: 24 June 2025...
  2. S

    Complaint Against MakeMyTrip for Unfair Trade Practices and Misuse of Gift Card Funds

    I am writing to lodge a complaint against MakeMyTrip for engaging in unfair trade practices that mislead and disadvantage consumers, particularly in relation to their gift card program. The details of the issue are outlined below: 1. Sale and Use of Gift Cards: MakeMyTrip sells gift cards...
  3. V

    Home Stay Della view villa - Lonavala - Make My Trip - Refund Request - Unhygienic rooms, dirty pool and no service

    We had booked a Villa - Della view villa in Lonavala. There was nobody to attend us. The owner and host both were not responding to any of our calls. We had wasted 2 hours finding the location of the villa. On reaching the location, we tried calling the owner but no response from his end. Also...
  4. S

    Heavy Cancellation charges by MMT & Air India for flights cancelled during 10th May war situation

    Dear Sir, I had trip planned for Spiti Valley Himachal Pradesh from 10th of May to 17th May. The trip involved 2 return flights from Mumbai Delhi departure on 10th May and return on 17th May from Delhi. From Delhi to Spiti travel was via Cab Services. Due to war situation from 8th May we were...
  5. Gopinath

    Group Tour of minimum 10 converted to just two without tour guide and restrictions on food served, gross deficiency of service

    TRIP REF No. NL 2200384776426 I booked a trip online to Almaty (Kazakhstan) with my wife through the travel company, Makemy Trip India Private Ltd by paying an amount of Rs. 2,17,557/- for travel from 21st to 27th November, 2024. The trip I booked was for a group tour of 10 persons as...
  6. V

    Make My Trip substandard accommodation

    We booked accommodation vide Booking Id: NH74074377900958 PNR: 0138961923 for 2 nights 23rd & 25th Jan '25 on 09-01-2025 for 11 persons, all are Senior Citizens). Got booking voucher from Make My Trip of Hotel O Kamadhenu Residency giving the details as for 11 guests 5 classic rooms. (INR...
  7. C

    Make My Trip (Pammi Travels)

    On 16th of January 2025 I had made a booking of travelling from Siliguri to Kolkata through Pammi Travels. I had paid an amount of Rs 1577 to Pammi Travels through phonepe. I had received a text on 20th January at around 11pm that our bus has been cancelled. On calling the bus operator named...
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