booking.com

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    No refund by Booking.com in case of serious illness

    My parents have a trip to Amsterdam planned and booked a hotel from September 9th to 13th 2025. However, my mother was diagnosed with lung cancer and needs to start treatment immediately, having to cancel the trip. The hotel agreed to issue a refund, but Booking.com used a third-party company to...
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    Refund not given by Booking.com/OYO Hotels/Hotel O Villa

    1. Hotel in Prayagraj booked on November 21, 2024 as in attached email (HotelBookingConfirm.pdf). Booking ID is 4659725958 and PIN is 4743 2. The partial payment was made on November 24, 2024 (please see attached proofs - 'SCBankStmtForPayment.pdf' and 'Booking_paymentproof.jpg'). 3. Booking was...
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