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Please suggest the process for filing . iam fine as everything time they prolong the decision . Yesterday again they wrote that we are doing the refund but not acting so far

Dear's I am writing to express my serious concern regarding the unacceptable delay and mishandling of my refund request, which has now been pending for over one year despite your approval in June 2025. Background: I have been following up on this refund for an entire year The refund was...