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Complaint Against Air India for Lost Baggage and Unfair Handling Charges – Flight AI 2438 (PNR: E198GI)
I’m writing this post to highlight the irresponsible handling and poor customer service I’ve experienced with Air India regarding my recent journey from Varanasi → Delhi → Dehradun (Flight No: AI 2438, PNR: E198GI). At the Varanasi Airport, despite being on time of boarding, I was informed that...