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I placed an order but I have not received the product yet. However, the company is falsely showing the order as delivered in their system. I have already contacted their support and informed them that the order has not been delivered to me, but they are not providing any proper solution. This is...

The delivery guy was on the way to my residence, he was 15 minutes away from my exact location. After few minutes I again came to check the status, it showed the order has been delivered. I ordered for my friend I have her contact number too, neither she got any call nor I. Please I want my...