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The first email to them was sent on June 25 outlining the issue in much more detail and requested a refund of the entire amount of INR 18000 given that no sessions but 2 were done for the dogs and those too weren't to my satisfaction. After 2 follow ups they responded on June 27 which is as...

Paid 18000 to Incredipets / Petmojo for 36 training sessions for my dogs (Sakura/Haiku (18 sessions each) on 25th May which was the start of my ordeal. Here's the gist of my troubles with IncrediPets- 30 days and barely 2 sessions done that too dissatisfactory/poor Fraudulent sessions marked...