Thomson Washing machine (Flipkart)

I purchased a Thomson washing machine in the month of Apr 24. But for last 3 months the machine is not working properly, so I complaint to Flipkart and Thomson customer case. In the last 3 months they changed almost 4 parts of the machine and now say that one more part needs to be replaced.

I asked them to replace the machine or give me my money back, but they are just ignoring me. For last 3 months we are not able to use the machine properly, I have also taken extended warranty from them.

I want to file a complaint against them. Please help me and guide me on how to go ahead in this matter. I want my money back or full replacement of the washing machine.

Regards,

Kiran Ketkar
Baner, Pune
M - 9146278900

Hello @Kiran Ketkar Ji

Kiran Ketkar said:

In the last 3 months they changed almost 4 parts of the machine

Click to expand...

Do you have all the job sheets ?

Unfortunately there is no job sheet given to me, all the correspondence is going on mails and whats up messages (from Jeeves the service provider of Flipkart).