Redtape hasn't refunded my money

S

seeratwani

New member
Seller Name
Red tape india
Company Name
Red tape india
Product Name
Sports walking shoes for women,
Website Name
Red tape. Com
Customer Care Number
91-207836850000
Loss Amount
1710
Ratings
1.00 star(s)
Opposite Party Address
Redtape.com
I bought a shoes from online site of red tape on 26 July 2025 and on around 01 August 2025 I received the shoes which was not of my fit so I tried to return the same by going on the return option on the site but it was not working this I called the customer care services of red tape but no body picked up and August 02,2025 I emailed the red tape on their official mail about my concern and after some emails they replied and I returned the shoes but they didn't tell me anything about the refund of money. I emailed them about the same and again after some mails they replied and told me to provide the details of the account and fill a form and send it. I sent all the details and sent the email on 20 August 2025 and since then they have niether provided me any information about the refund nor my money was refunded. I have continuously sent them mails since then but no reply has been gotten by me.
 

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Hello @seeratwani

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Redtape shoes'

Hello @Baljeet

I'm sorry to hear about the issues you've encountered with your Red Tape shoes. Experiencing discomfort and poor product quality can be frustrating, especially when customer service does not provide adequate support.

📝 Summary of Your Complaint​

  • Product: Red Tape shoes purchased online
  • Issues Reported:
    • Discomfort and irritation while wearing the shoes
    • Poor quality leading to dissatisfaction
    • Lack of response from customer service
  • Actions Taken: Attempted to contact customer service without success

⚖️...​


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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