NOT GETTING ANY PROPER RESPONSE

BHABANI

BHABANI

New member
Seller Name
REDTAPE INDIA
Company Name
REDTAPE INDIA
Product Name
Casual Sneaker Shoes for Men (#RTL520051)
Customer Care Number
7836850000
Loss Amount
1748
Ratings
1.00 star(s)
I HAVE JUST ORDER A PAIR OF SHOE FROM REDTAPE COMPNY ON 4TH SEPTEMBER 2025, BECAUSE OF CASH ON DELIVERY I GOT PRODUCT ON RIGHT TIME 7TH SEPTEMBER 2025. BUT THAT PRODUCT NOT FITTED ON MY FEET SO, I JUST EXCHANGED THAT PRODUCT ON 8TH SEPTEMBER 2025 THROGH EKART DELIVERY SERVICE. THEY PICKED MY PRODUCT AND I GOT MAIL OF CONFORMATION THEY PICKED MY PRODUCT. AFTER TWO DAYS I WANT TO KNOW MY PRODUCT STATUS BUT THAT EKART SITE NOT UPADTE AND IN OFFICIAL WEBSITE OF REDTPAE ALSO NOT UPDATED.

I AM TRYING TO CONNECT CUSTOMER CARE NUMBER OF REDTAPE COMPANY BUT THEY ARE NOT RESPONDING (7836850000) AND I JUST GAVE MAIL TO THEM KINDLY UPADTE THE STATUS THEY ARE ASLO RESPONDING THA MAIL. VERY NOTHING SERVICE BY THEM, IF THEY CAN'T PROVIDE MY PRODUCT KINDLY RETURN MY MONEY 1748.

TEL-7836850000
customercare@redtapeindia.com
 
Hello @BHABANI

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Redtape shoes'

Hello @Baljeet

I'm sorry to hear about the issues you've encountered with your Red Tape shoes. Experiencing discomfort and poor product quality can be frustrating, especially when customer service does not provide adequate support.

📝 Summary of Your Complaint​

  • Product: Red Tape shoes purchased online
  • Issues Reported:
    • Discomfort and irritation while wearing the shoes
    • Poor quality leading to dissatisfaction
    • Lack of response from customer service
  • Actions Taken: Attempted to contact customer service without success

⚖️...​


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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