Unfaithful Service

Dear Respected sir,
I am Venkateshwarlu Konduru, I have a car loan account in Bank of Baroda Account Number:7128060002359, I kept emi amount every month before the due date but they damaged my CIBIL score with false report my CIBIL shows four late payments even emi amount debited automatically.
They failed to initiate ECS process till I reminded them,but BOB credit department harassed me to pay penalty for late payments.
My credit score is damaged because of Bank of Baroda, none of the financial institutions are believing me now and other banks offer me huge rate of interest since my CIBIL is broken by BOB

Hello @venkateshwarlu

We understand that the Bank of Baroda reported your name in the CIBIL database, despite you have paid all the EMI before the due date and having all the necessary supporting documents like bank statement.

In such a situation, we suggest that you proceed by sending a legal notice to the Chairman and Managing Director (CMD) of the Bank of Baroda, formally requesting a resolution of your issue and remove your name from the CIBIL records. Kindly allow them a 15-day period to respond to the notice.

If you do not receive any response within this timeframe, please revert to us. We will then guide you through the process of filing a case in the Consumer Forum.

Please let us know if you need assistance in drafting the legal notice or have any further questions.

Best regards,

Dear Sir,
Thank you for the prompt response, few months ago they promised me my CIBIL was going to be corrected in 15 days but still it is same.
Other financial institutions are not believing me now because of incorrect CIBIL report, some banks are offering me loan with huge rate of interest because of incorrect CIBIL score.
BOB credit recovery department used to phone me for penalty.

Kind Regards,
Venkateshwarlu Konduru

venkateshwarlu said:

they promised me my CIBIL was going to be corrected in 15 days

Click to expand...

Do you have any proof that support your statement, like email or letter ??

Yes, they sent an email.

venkateshwarlu said:

Yes, they sent an email.

Click to expand...

We have carefully reviewed all the details and E-Mail screenshot you provided above. Based on our thorough evaluation, we suggest you to file a case before the District Consumer Disputes Redressal Forum.
Bank of Baroda failed to solve the problem you are facing, even after escalating the issue with their Customer Support.

Bank of Baroda is libel to pay compensation and if they informed the CIBIL team to update the records and even after that the CIBIL team failed to update, they are also libel and would be added as a 2nd Opposite party.

---

We can assist you by:

• Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
• Uploading and filing the complaint on the Consumer Forum website on your behalf
• Guiding you through the hearing process and next steps

If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks