HDB Financial services

This is to inform you that we have taken a mobile in Reliance stores, through HDB financial services. The loan is on my husband's Mr. B. Devakiran's account and the loan no is 55792733. We had paid all the installments, but they are collecting additional charges. Also they are presenting the cheque even though we already paid total loan amount. We request you to kindly look into the matter and save us from cheque bounce charges. Mr. Devakiran's CIBIL score is affecting with this, kindly do the needful for which we will be grateful and thankful to you.

Hello @Marina Halen Budala

We have carefully reviewed all the details you have submitted regarding your complaint against the HDB Financial Services. As per the details you mentioned that you have already paid all the EMI's but still they are collection additional amount, based on our thorough evaluation, we suggest you to file a case before the District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

Required Documents
To initiate your complaint, the following documents need to be submitted:

1. Index – A list of all enclosures/documents attached.
2. Memo of Parties – Details of the complainant(s) and HDB Financial Services.
3. Affidavit – A sworn statement verifying the contents of the complaint against HDB Financial Services.
4. List of Events / Chronology – A timeline of key events related to the issue with HDB Financial Services.
5. Supporting Documents – Receipts, communication proofs, CIBIL Score, etc.

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We can assist you by:

• Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
• Uploading and filing the complaint on the Consumer Forum website on your behalf
• Guiding you through the hearing process and next steps

If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks