aku181_singh
New member
- Company Name
- Jio fiber care
- Customer Care Number
- 18008969999
- Loss Amount
- 2221
- Ratings
Subject: Formal Complaint: Unresolved Refund for JioFiber Cancellation - SR00003AW46N
I am writing to file a formal complaint regarding a long-overdue refund of Rs. 2221.46 for my JioFiber cancellation request (SR00003AW46N).
For two months, JioFiber has failed to process this refund. Despite my repeated follow-ups, the customer support team makes false claims that they have credited the amount to my source account.
They provide zero proof to support these claims. When I ask for specific transaction details—such as a Transaction ID, Reference Number, or date of credit—they refuse to provide them, sending only generic, automated responses instead. This obstruction prevents me from verifying the status of the funds with my bank.
I demand that JioFiber provides the official transaction documentation immediately so I can trace these missing funds.
I am writing to file a formal complaint regarding a long-overdue refund of Rs. 2221.46 for my JioFiber cancellation request (SR00003AW46N).
For two months, JioFiber has failed to process this refund. Despite my repeated follow-ups, the customer support team makes false claims that they have credited the amount to my source account.
They provide zero proof to support these claims. When I ask for specific transaction details—such as a Transaction ID, Reference Number, or date of credit—they refuse to provide them, sending only generic, automated responses instead. This obstruction prevents me from verifying the status of the funds with my bank.
I demand that JioFiber provides the official transaction documentation immediately so I can trace these missing funds.