Get Frauded by Amazon by supplying wrong quantity

A

Asfaque Ahmad

New member
Dealer Name
Amazon
Company Name
Amazon
Customer Care Number
1800 3000 9009
Loss Amount
1650
Ratings
4.00 star(s)
Opposite Party Address
Mairwa Dham, Siwan, Bihar
Good Day sir/ma'am

Writing complaint against Amazon.
I ordered "Terminator pidilite structure preservative" 5 litre pack on 7th March 2026. I paid because cash on delivery system was not available for this product. Instead of 5 ltr, I received 1 ltr pack. I complained immediately via customer care and try to return. I did multiple complaint against return but not get any positive response and finally they denied and put blame on me that I cancelled the return. As I was following all the steps suggested by customer care.
 
Hello @Asfaque Ahmad

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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