Ordered item missing

Bhanupratap Singh

Bhanupratap Singh

New member
Seller Name
Zepto app
Company Name
Zepto app
Website Name
Zepto
Customer Care Number
+912245075489
Loss Amount
29
Ratings
1.00 star(s)
I ordered few items in Zepto app there is one time is missing I raised the complain about the issue they did taking the proper complaint,
 

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Hello @Bhanupratap Singh

Thank you for reaching out. We noticed that you are facing the similar problem with Zepto that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Zepto - Deficiency of service - Order ID TKCA5A20E8BD5'

Hello @Sathishmetta14

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to ZEPTO customer care at department at support@zeptonow.com, and if you still not received any positive reply from the support team, you can escalate the...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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