Complaint against amazon.

R

rohit34

New member
Seller Name
Electronic Emporium *29/30,Vijay Chambers,Opposite Dreamland Cinema,, Tribhuvan Road,Grant Road East, MUMBAI, MAHARASHTRA, 400004 IN
Company Name
Amazon
Product Name
Audio technia at2020 microphone
Website Name
Amazon.in
Loss Amount
9009
Ratings
1.00 star(s)
They delivered me empty box. There is only papers in box. And my ordered item is missing. Then I raised a complaint in Amazon customer care. They raised investigation. After 4 days they said we sended entire item. We can't help you in this case. Also I have video proof but they can't helped me.
 
Hello @rohit34

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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