Ajio is not delivering my gold order

S

sameer chugh

New member
Seller Name
P n gadgil jewellers
Company Name
Ajio
Product Name
Gold
Website Name
Ajio
Customer Care Number
9660000390
Loss Amount
140000
Ratings
1.00 star(s)
Opposite Party Address
Ajio
I placed a confirmed order for a 20g gold coin at ₹1,32,500 per 10gram on 30 dec 2025 and delivery date 11 jan After the gold price increased, the order was not fulfilled by the seller. This is unfair and unacceptable and coustomer care is not responding my money got deducted
 

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Hello @sameer chugh

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Ajoi return and delivery delays'

Hello @Eunoia@777

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to customercare@ajio.com outlining your issue, including order details and any previous correspondence and request to Refund the ₹29/-.

If not received...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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