Complaint Against Blinkit – Delivery of Damaged Philips Airfryer

C

Chaubeyji

New member
Company Name
Blinkit
Product Name
Philips airfryer
Loss Amount
7499
Ratings
4.00 star(s)
I would like to register a consumer complaint against **Blinkit (Grofers India Pvt Ltd)** for delivery of a **damaged Philips Airfryer**.


**Order ID:** 1689237070 / ORD61805117274
**Order Date:** 24/01/2026
**Seller / Platform:** Blinkit
**Product:** Philips Airfryer
**Amount Paid:** ₹7396.70


The product was delivered in a **damaged and unusable condition**. I immediately raised the issue via the Blinkit app and email, attaching **clear photos and video evidence**. Despite this, the issue has not been resolved within a reasonable time.


This is a clear case of **defective goods and deficiency in service**, which is a violation of the Consumer Protection Act, 2019.


I request:


1. **Immediate full refund or replacement**, and





2. Appropriate action against the seller/platform to prevent such issues.





Supporting evidence (photos, videos, emails, order invoice) are available and can be provided.


Kindly assist in resolving this matter at the earliest.


Thank you.
 

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Hello @Chaubeyji

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Pet biscuit expired item delivered'

Hello @Arpita101981

This is very common issue and can be solved without filing the case before the Consumer Commission.

Online
We recommend that you first call the BlinkIt customer care at "011-40592373" and also send an email to the customer care department of the BlinkIt (grievance.officer@blinkit.com), clearly outlining your concerns, attach images showing the expiration date of the product, mention the transection details and request to Refund the amount.

In...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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