Hotel Park ROYAL holidays

Hotel Name
Park ROYAL holidays
Website Name
www.parkroyalholidays.com
Customer Care Number
07948984328
Loss Amount
51555
Ratings
1.00 star(s)
Opposite Party Address
Park Royal Holidays Pvt.Ltd.
B2-504, West Gate Business Bay, Opp. Andaz Party plot, S. G. High Way, Ahmedabad- 15
Before taking membership they told me provide accomodation on my date but after taking membership they are refusing to provide me reservation
 
Hello @SHIV KUMAR SHIVHARE

Kindly post the complaint in detailed manner so that we can guide you accordingly.

Thanks
I found add for booking for my holidays through Facebook advertising to Park Royal Holidays. In reply Park Royal Holiday told me about their availability in my dates but they told me to take their membership first. After taking their membership I mailed my dates for booking but in reply they mailed me for non availability for my booking dates. Then, I told them to refund my membership amount Rs. 51555/- but they told me membership is non refundable I told them if you are not providing me booking on my dates as agreed before membership then you should refund my amount and cancel my membership, They any how give me two nights at shimla so that I don't cancel their membership although I wanted membership for eight days but they gave me only for two days. When I reached their booked accomodation then I found that they have booked me a cottage room with bad toilets etc. I told hotel manager why haven't given me my accomodation as per my membership at least but they refused to provide me room as per my membership, my family was having a lot of trouble so that I have to take accomodation on my own. After that they I called them for such misbehave they deducted my two nights. Also when I complained in consumer forum they have kept membership in hold.

Ragards
 
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