Thanks for your review, do you have any draft or guidelines for the below such points to make a official complaint.
To file a case in the consumer forum, you need to create 5 main files and supporting files.
1) Affidavit
2) Memo of Parties
3) Index
4) Events
5) Proforma
I am writing to provide additional supporting documents related to my complaint against VietJet Air.
To ensure a clear and transparent review process, I have attached:
✅ All relevant documents (tickets, Agency emails, refund requests, etc.)
✅ Screenshots highlighting key points, including...
Dear Sir/Madam,
I am writing to formally lodge a complaint against VietJet Air regarding their unfair refusal to provide a full refund for a cancelled flight and their complete failure to respond in a timely manner, which resulted in additional financial losses and severe inconvenience...