Still no action sir.
I wrote to them again today as under :
Thanks for the mail and the concern expressed.
Actually, when you called, I was calling your customer care only, and hence was engaged. But, on the in-coming call alert. I attended to your call, but the call got disconnected. My...
Even as of today 13.3.2025, the service is not provided.
Customer care executives promise ASAP service, but no technician is allotted till date.
When asked for the refund of the AMC amount, they say that it is not possible.
I had talked twice to Ms. Sandhya and once Ms. Khushi. But, no result.. that is no service done till now.
In the second and final call with Ms. Sandhya today, she escalated the matter with Mr. Abhinav, who had called in singular, talked without respect and even disconnected the call without...
Mr. Pradeep, the Service Manager of M/s. John Aqua Services, attended the call and agreed that Rs. 7250/= was demanded by their service technician includes a commission to the technician and understandably to the service agent. The online cost of similar AMC for 1 year is Rs. 5889/=
When...
I, V Bhaskar, Cell No. 9445070730, I am using one RO+UV unit water filter with the following details.
Dear Mam/Sir,
This is to report that no technician had turned up till now for the AMC/replacement of all filters, etc.
Details :
Customer ID 6000581373
M/c DR. AQUAGUARD MAGNA HD RO+UV (NXT)...