sgshivamgupta.sg@

Dear Lenskart Customer Support,

I am writing to express my concern regarding the quality of the sunglasses I recently purchased from Lenskart.

The frame appears to be of poor quality and broke during normal use, without any accidental damage or misuse. This is unexpected for a newly purchased product and has caused me considerable inconvenience.

I kindly request that you inspect the product and provide a replacement with a good-quality frame under your warranty or quality policy. I have always trusted Lenskart products, and I hope this matter will be resolved promptly.

Please let me know the next steps for inspection and replacement. I can provide the order details, invoice, and photographs of the damaged frame if required.

Thank you for your attention. I look forward to your prompt response.

Details are mentioned below:

Name: Shivam Gupta

Mobile: 8840887140

Order No.: #1326671238

Date:

Kind regards,

Shivam Gupta