We went to the court today, however since the more than 20 days elapse since we submitted the complaint online on e-Jagriti, they asked us to resubmit. We have done so just now:
But I could not see where the complaint id is shown. Could you please help me when I can see that ? We will be...
We have submitted the case on e-Jagriti as advised and got the complaint number as follows:
On 29th Aug we have received a reply from e-Jagriti as follows:
On further checking we see this advice from the portal:
Please advise us on the process that needs to be followed next.
Hello,
We have been totally defrauded by the company Soulful Trip Pvt. Ltd.
Last year we purchased a 3 year holiday membership from Soulful Trip Pvt. Ltd. for an amount of Rs. 60,000. On the very first service booking itself we faced one of the worst holiday experiences. We requested for...