parminder singh
Hi Everyone,
I hope this message finds you well. I am extremely frustrated and dissatisfied with the ongoing issues surrounding my return and refund process.
I had ordered a Realme narzo 60x (Order No: 171-8167215-3987535) on 20 Auguest 2024 and returned it 30 August 2024 . The payment was made through Amazon Pay, and yet, it has now been over 2 year and I still haven’t received my refund. This delay is completely unacceptable, and I’ve made numerous attempts to resolve the issue.
I have already contacted the Amazon customer support team, who conveniently passed the issue off to the OFM team. I’ve also reached out to the OFM team multiple times via email, but I have not received a single meaningful response. This level of delay and ignorance is simply unacceptable and unprofessional.
To make matters worse, you are now claiming that the item I returned is incorrect. However, I can confirm that I sent back the Realme narzo 60x phone– exactly as I received it. If you believe the item is incorrect, please return it to me immediately. Also, if there was any issue with the item, why was it picked up in the first place? I demand a clear and detailed explanation, as there should not have been any issues if everything was handled correctly from the beginning.
Lastly, if returning an item is somehow considered illegal, why do you provide this return facility in the first place? It’s incredibly confusing and frustrating that I’m being penalized for using a service that you offer.
This ongoing delay and poor customer service are completely unacceptable. I demand an immediate resolution to this matter:
I have sent an email to Amazon as well and keeping this mail.
I expect a swift and satisfactory resolution to t
I hope this message finds you well. I am extremely frustrated and dissatisfied with the ongoing issues surrounding my return and refund process.
I had ordered a Realme narzo 60x (Order No: 171-8167215-3987535) on 20 Auguest 2024 and returned it 30 August 2024 . The payment was made through Amazon Pay, and yet, it has now been over 2 year and I still haven’t received my refund. This delay is completely unacceptable, and I’ve made numerous attempts to resolve the issue.
I have already contacted the Amazon customer support team, who conveniently passed the issue off to the OFM team. I’ve also reached out to the OFM team multiple times via email, but I have not received a single meaningful response. This level of delay and ignorance is simply unacceptable and unprofessional.
To make matters worse, you are now claiming that the item I returned is incorrect. However, I can confirm that I sent back the Realme narzo 60x phone– exactly as I received it. If you believe the item is incorrect, please return it to me immediately. Also, if there was any issue with the item, why was it picked up in the first place? I demand a clear and detailed explanation, as there should not have been any issues if everything was handled correctly from the beginning.
Lastly, if returning an item is somehow considered illegal, why do you provide this return facility in the first place? It’s incredibly confusing and frustrating that I’m being penalized for using a service that you offer.
This ongoing delay and poor customer service are completely unacceptable. I demand an immediate resolution to this matter:
- If there is an issue with the returned item, please return it to me right away.
- If the return is legitimate, process my refund immediately.
- Provide me with an explanation for the closure of my account and the cancellation of my purchases.
- Address the complete lack of communication and failure to respond to my multiple inquiries.
I have sent an email to Amazon as well and keeping this mail.
I expect a swift and satisfactory resolution to t
- Birthday
- June 10
- Location
- Jandiala guru