GAURAV Thakur

I am writing to raise a formal complaint regarding the delayed delivery of my Crompton geyser, which I ordered on 4th November 2026. The scheduled delivery date was 6th November 2026, but today is 13th November 2026, and I have still not received my product.

I have contacted your customer care team multiple times regarding this issue, but unfortunately, no one has provided a proper solution or satisfactory assistance. Moreover, the way some customer care representatives communicate over the phone is highly unprofessional and unacceptable.

I would like to highlight the following concerns:

1. The product has not been delivered even after the promised delivery date.
2. Despite repeated follow-ups, no proper assistance or resolution has been provided.
3. Customer care representatives have behaved in an unprofessional manner.
4. No compensation or late delivery penalty has been offered for the delay.

This kind of service is extremely disappointing and not what a customer expects from Flipkart.

I request you to take immediate action, arrange the delivery of my product at the earliest, and provide appropriate compensation for the delay and inconvenience caused.

Order ID: OD339063959899975100
Product: Crompton Geyser
Order Date: 4th November 2026
Expected Delivery Date: 6th November 2026