02022448486_wifi
Dear Sir/Madam,
I have been facing an Airtel Wi-Fi/internet issue for the last 6–7 days and have been trying to raise a complaint, but the issue has still not been resolved.
The exact issue is that my Wi-Fi router is not receiving power, and therefore the internet service is completely unavailable. I am not sure what exactly has happened with the router or connection.
I have tried contacting Airtel Customer Care several times, but I have not been able to get proper assistance. I also visited my nearest Airtel Store, but unfortunately, they were unable to resolve the issue and advised that it was a calling-related issue.
I would like to understand that if the issue cannot be resolved either through the Airtel Store or Customer Care,how are customers supposed to get their service problems resolved?
We choose and purchase Airtel services based on the trust we have in the brand and its service. However, when a basic technical issue remains unresolved for 6–7 days despite repeated attempts to get support, it becomes very disappointing.
Please arrange for a technical inspection of my router/connection and resolve the issue at the earliest.
Customer Details:
I have been facing an Airtel Wi-Fi/internet issue for the last 6–7 days and have been trying to raise a complaint, but the issue has still not been resolved.
The exact issue is that my Wi-Fi router is not receiving power, and therefore the internet service is completely unavailable. I am not sure what exactly has happened with the router or connection.
I have tried contacting Airtel Customer Care several times, but I have not been able to get proper assistance. I also visited my nearest Airtel Store, but unfortunately, they were unable to resolve the issue and advised that it was a calling-related issue.
I would like to understand that if the issue cannot be resolved either through the Airtel Store or Customer Care,how are customers supposed to get their service problems resolved?
We choose and purchase Airtel services based on the trust we have in the brand and its service. However, when a basic technical issue remains unresolved for 6–7 days despite repeated attempts to get support, it becomes very disappointing.
Please arrange for a technical inspection of my router/connection and resolve the issue at the earliest.
Customer Details:
- Registered Mobile Number: 7028006063
- Airtel Broadband/Wi-Fi ID : 02022448486_wifi
- Fixedline number : 02045062943
- Account no : 20025119472
- Installation Address: Plot No 13 Swadkichan sai Samarth colony,Kothrud,106,Block
B,Matoba Nagar,N ear M J Sports Academy
Kothrud,Pune,Maharashtra,411038 Pune - Bill NO HF2727I008696209
- Birthday
- June 1
- Location
- Kothrud pune 411038
