return and refund

YASHMATHURR

New member
Seller Name
palmonas
Company Name
palmonas
Product Name
Hammered Dome Ring × 1 Gold / 6
Customer Care Number
9356103736
Loss Amount
2515
Ratings
1.00 star(s)
Opposite Party Address
Office No 501/502/503/504/505(A) 5th Floor, Verdant 84, Plot 1, Lane Z, Koregaon Park Annexe, Mundhwa, Pune, Maharashtra 411036.
To,
The Hon’ble Consumer Dispute Redressal Commission,
New Delhi
Subject: Complaint regarding non-refund for Order ID: PM1570565979
Respected Sir/Madam,
I am writing this complaint to bring to your notice that I have not received the refund for my order Order ID: PM1570565979, placed through Palmonas .The refund was promised after the return/complaint process was initiated; however, it has now been over one month, and despite multiple follow-ups, I have not received the refund amount nor any proper response from the company.
The details are as follows:


Order ID: PM1570565979


Date of Order: 7th october


Product Details: ring

Refund Amount: 2615/-


Expected Refund Date: 7 days


I have made several attempts to contact the customer care team regarding this issue, but no resolution or update has been provided to date. This has caused me financial inconvenience and mental stress.
Therefore, I kindly request the Hon’ble Commission to take necessary action against the concerned company and direct them to:


Immediately process my pending refund.


Compensate for the delay and inconvenience caused.


I am enclosing copies of all relevant documents such as the order invoice, refund request communication, and any screenshots of correspondence for your reference.
Thanking you,
Yours sincerely,
Name: Yash Mathur
Contact: 9818879449
Email: yashmathurr@gmail.com
uttam nagar new delhi
 
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