- Seller Name
- Croma/Infinity Retail
- Company Name
- Infinty Retail Limited Trading as Croma
- Product Name
- Croma Washing Machine
- Website Name
- www.croma.com
- Customer Care Number
- 1800-572-7662
- Loss Amount
- 11019
- Ratings
- Opposite Party Address
- Unit No.701 & 702,7th Floor. Kaledonia,Sahar Road.Andheri East.Mumbai 400019
Croma brand Washing Machine was ordered on line on 7th Nov.2025 & received on 8 th Nov. 2025.
I have approached Croma customer support several times through e mails & phone calls for installation & demonstration.
Till to day 13 th Nov 2025 Technician has not been assigned & no response when he will visit.
I had written them to allow third party installation & reimburse fees & all warranties including extended insurance to be valid.
I am enclosing invoice 7 copies of communication along with this complaint,
I have approached Croma customer support several times through e mails & phone calls for installation & demonstration.
Till to day 13 th Nov 2025 Technician has not been assigned & no response when he will visit.
I had written them to allow third party installation & reimburse fees & all warranties including extended insurance to be valid.
I am enclosing invoice 7 copies of communication along with this complaint,