Other Vehicle Delay in battery replacement by Ola electric under warranty

rohitkumararyan1

New member
Model
Ola S1 Pro 1st Gen
Company Name
Ola Electric
Customer Care Number
08033113311
Loss Amount
150000
Ratings
1.00 star(s)
Opposite Party Address
Ola Electric Mobility Ltd.
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru - 560034, Karnataka, India
Hi sir,

I am facing a gross deficiency in service from Ola Electric regarding my S1 Pro (1st Gen). I submitted the scooter on June 21, 2025, due to a critical safety issue—abnormal range drops.

It has been over 5 months, and they still possess my vehicle. Despite multiple physical visits, emails, and calls, they refuse to give me a reason for the delay or an expected delivery timeline.

This has caused me severe mental harassment and financial loss. I depend on this vehicle for my daily commute to my job. For 5 months, I have struggled with alternative transport, causing immense stress and disrupting my professional life. I need help in this case.

Ola electric Ticket No: (08623064)

Regards,
Rohit
 
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