Complaint Against Online Seller for Fraudulent Sale and Non-Response

Reshmi Vanjara

New member
Seller Name
Dreamstyle
Company Name
dreamstyle
Product Name
pink Premium cotton chikankari kurti set with dupatta for women(s)
Website Name
Dreamsstyle.in
Customer Care Number
9081810051
Loss Amount
1900
Ratings
1.00 star(s)
Opposite Party Address
river view,sarthana,Gujarat,Surat 395006
I would like to file a complaint against an online seller for engaging in fraudulent business practices.

On 24th October 2025, I purchased a dress from their Instagram page ([insert page handle]) which directed me to their website ([insert website link]). The product delivered was entirely different from what was shown in their advertisement. Upon receiving the parcel, I immediately contacted the seller to return the item, as their Instagram post clearly mentioned a 5-day return policy.

However, after placing the order, I discovered that their website has no return option, the provided phone number does not work, and the seller has Not responding to my emails and messages. This behavior suggests intentional misrepresentation and possible online fraud.

Details of the Transaction:

  • Name of Seller/Website: dreamsstyle.in
  • Instagram Hand:Dreamstyle
  • Date of Purchase: 24th October 2025
  • Product: pink Premium cotton chikankari kurti set with dupatta for women
  • Amount Paid: 1899
  • Mode of Payment: COD
I request the Consumer Forum’s assistance in taking appropriate action against this seller and helping me obtain a refund. I also request that necessary steps be taken to prevent this seller from defrauding other consumers in the future.

Attached are copies of my order confirmation, product photos, payment proof, and correspondence with the seller for your reference.

Thank you for your attention and assistance.

Sincerely,
Reshmi


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