Swiggy order not delivered

P

Pankaj Patil

New member
Seller Name
Swiggy
Company Name
Swiggy
Product Name
Food
Website Name
Swiggy https://www.swiggy.com https://www.swiggy.com/auth
Customer Care Number
8067466728
Loss Amount
176
Ratings
5.00 star(s)
Opposite Party Address
No. 55, Sy No. 8-14, Ground Floor, I&J Block, Embassy TechVillage, Outer Ring Road, Devarbisanahalli, Bengaluru 560 103, Karnataka, India, Corporate Identity Number: L74110KA2013PLC096530 Registration Number: 096530
I had given online order on Swiggy, amount debited, order conformed, In app showing order delivered, actual not received.
 
Hello @Pankaj Patil

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'SWIGGY CUSTOMER FRAUD & MENTAL HARASSMENT'

Hello @Nisha Sehrawat

I'm sorry to hear about your experience with Swiggy regarding your order of the Falafel Hummus Power Bowl from CATERSPOINT. Based on your account, it appears that you encountered unexpected charges and difficulties with order cancellation, leading to significant distress.

Important steps before filing case in the Consumer Forum​

1. Document All Evidence
  • Order Details: Keep records of your order confirmation, payment receipts, and any tracking information.
  • Communication Records: Save all emails, messages, and...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
Order not delivered and also chat support was useless.
Order ID: 218405695891388
I wanted the the total amount to be refunded and the order cancelled since it been more than an hour since I placed the order.
Customer support was not responding and the chat is still active for 30 mins there is no response.
 

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Hello,

Please follow the above post.

TeamMember

Post in thread 'Swiggy order not delivered'

Hello @Pankaj Patil

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks

Thanks
 
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